▶ 0:00Here we are. Bonnie, nice to go electrical. How'd you find today? Yeah. It was it was brilliant. Man, just invaluable really for me. There was there was quite a lot of processes where I feel like I've I've nailed, but then a lot of gray areas where just the gaps were potentially inefficient or or just haven't nailed down.
▶ 0:21And and, yeah, just listening to different opinions, different experts, just just different viewpoints where I just I wasn't seeing them. And now they've kind of answered a lot of my Really? My questions coming here. Well, it's not all gonna happen overnight, is it? So it's it's always just about improving and improving and improving.
▶ 0:39What was the main thing? Do you have a favorite speaker or anything like that? Speaker. I've got there was there was a lot. I've gotta think now. Kieran. Yeah. Really warm to him. Yeah. He was He's fine. He was good. I I didn't manage to speak to him because he had to head off, but I will try reach out to him. I spoke to AJ. He he was brilliant. Alex, lovely bloke.
▶ 1:05Yeah. But but, yeah, he's it's really helpful. Quite lonely sort of thing running a business and It is. Yeah, people don't have a business might not well, might think that's silly, but when when you're running it yourself, you have you just don't know if you're making the right or wrong decisions. But coming here today, yeah, like minded individuals here in well, in the exact same industry and hearing what little things they've added into their business has sort of turned certain results.
▶ 1:37Yeah. It's it's answered a lot of questions for me. I'm so glad. I'm so so glad. And in terms of working with us as an agency, what's your experience been? Yeah. Brilliant. Yeah. As you know, but maybe not who's watching this. Yeah. We were we were one of the the first, say, I don't know, fourth. So yeah. So we we were right at the start.
▶ 1:58And, yeah, it's it was new for me. Obviously, it was just when you were starting, so it it was new for everyone involved. But, yeah, big jump, big big risk, it's yeah. It's gone great. And, just looking forward to sort of just continually implementing what what I've heard today from different people and yeah. Just keep striving to get better every day.
▶ 2:19Hundred percent. I the and the point you mentioned on loneliness is is so important because like, I don't know what I'd do without Joe, like, as a as a business partner. Right? And, obviously, you're I I know you've your partner, etcetera, and Amanda, but you're on your own in assets as the owner of the business. Right?
▶ 2:32Oh, yeah. Yeah. And, like So it's you could put it crudely, but let's say you put a pound on a horse to win a race and you've done all your homework, you'll get you'll get an answer within two minutes. But you make a decision after after all your homework for a business, and you might take six months to know if that was a right or wrong decision.
▶ 2:54And when for me, not having someone to tell me if I'm right or wrong on and I'm just going off my own opinion, coming here today and, like, me explaining to say, AJ, this is what I'm seeing. This is these are the areas that I feel like I just don't know what the right thing. I listened to him and I'm like, okay, you've answered it.
▶ 3:13It's not him telling me how to run a business, but it's just just almost well, yeah. I'm not going, how do I do good? It's more just saying, this is where I see a weakness. What do you think? And then, yeah. Some of it's like confirmation and reassurance as well that you Yeah. Because because you're you're willing to do the work, it's just knowing you're doing the right work.
▶ 3:33Yeah. And just not being busy idiot, which I would say I'm I'm quite bad for. Yeah. It's tough. We've done the same. It's tough. Any final words about today, about us, about anything, about the business? Just yeah. Thank you guys for Thank you. Not just inviting me, but the hard work throughout the year. And, yeah, we do appreciate it.
▶ 3:54I've got loads of areas I need to improve on, which I know is communicating. Turned up to catch up calls. Yeah. Exactly. Bonnie hasn't attended the catch up call since January. Yeah. Yeah. Where I go to reply on WhatsApp, and then I realized you text me that two weeks ago, and then I'm like, yeah. So not not great with that. That's alright.
▶ 4:13But there we go. No. Honestly, you're a start. Thank you so so much. Thank