▶ 0:00Here we are. David from JDMR. Great to have you here. Thank you so much for coming. Thank you for inviting me. How'd you find it? Brilliant. Really good events. Very, very useful. Lots of great information. So a lot to take away and, yeah, implementing of what we do. What in particular, what was the most useful? Was it more about sales?
▶ 0:18Sales process of a lot of other companies and what process they've got in place, what sort of staffing they've got in place, and the way they do it. And, yeah, we need to change what we're doing to to increase the the conversions and sales that we get. What was the main thing you need to improve? More sales staff. More sales staff.
▶ 0:32People that have sales staff, and because you you're because you I mean, these guys, JDM, won Tesla customer excellence award of q four last year. Right? Yeah. So you've built it from the ground up based on the quality of the service and the installations and your expertise. Yes. And now you need to back that up with the sales staff.
▶ 0:49Yes. It's just too much coming in for me to deal with for for what we've got, and we are only going we're gonna end up with a negative sort of reputation from that if we don't change it quickly. Sure. And, yeah, the volume coming in because the great leads. So it's it's more from that. I would rather that from the other side. Yeah.
▶ 1:06But, yes, we need to we need to change our process to really get through everything quickly. Nice. And more broadly, how have you found working with us from an agency perspective? Very easy. Very good. Because Ophie got a lead now. Very good. Very easy. And, yeah, I mean, I know Jen looks after a lot of it, so I get the I look at snippets of it, but yeah, it's, yeah, great process.
▶ 1:27Really, really easy and comfortable. So Amazing. Well, it's it's made far easier because David is an absolute legend on camera. Very, very short camera. But honestly, no, thank you so much for coming and Thank you very much. No. Thank you again. Look forward to the next one? Yeah. Absolutely. Hundred percent. There you go.
▶ 1:42Thank you so much. That's helpful. Thanks.